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Privacy Policy

​​Last Updated: 01-07-2024

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Welcome to Duska's Travels. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to ensure your information is protected.

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1. Information We Collect

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We collect information about you in various ways when you use our services, including:

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  • Personal Information: Name, email address, phone number, postal address, and payment information.

  • Travel Information: Preferences, destinations, travel dates, and special requirements.

  • Technical Information: IP address, browser type, operating system, and browsing history.

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2. How We Use Your Information

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We use your personal information for the following purposes:

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  • To process your bookings and payments.

  • To communicate with you regarding your bookings and provide customer support.

  • To personalize your travel experience and provide recommendations.

  • To send you promotional offers, newsletters, and marketing communications (you can opt-out at any time).

  • To improve our website, services, and customer experience.

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3. Legal Basis for Processing Personal Information (for European Economic Area (EEA) users)

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If you are from the EEA, our legal basis for collecting and using your personal information will depend on the information concerned and the specific context in which we collect it. We will normally collect personal information from you only where:

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  • We have your consent to do so.

  • We need the personal information to perform a contract with you.

  • The processing is in our legitimate interests and not overridden by your rights.

  • We have a legal obligation to collect your personal information.

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4. Sharing Your Information

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We do not sell your personal information to third parties. We may share your information with:

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  • Service Providers: Third-party vendors, consultants, and other service providers who perform services on our behalf.

  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

  • Legal Requirements: If required to do so by law or in the good faith belief that such action is necessary to comply with legal obligations.

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5. International Data Transfers

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Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal data, to the United States and process it there.

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6. Your Data Protection Rights

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Depending on your location, you may have the following rights regarding your personal information:

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  • Access: You have the right to request a copy of the personal information we hold about you.

  • Correction: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

  • Erasure: You have the right to request that we erase your personal information, under certain conditions.

  • Restrict Processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.

  • Object to Processing: You have the right to object to our processing of your personal information, under certain conditions.

  • Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

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7. Data Security

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We use appropriate technical and organizational measures to protect the personal information that we collect and process about you. The measures we use are designed to provide a level of security appropriate to the risk of processing your personal information.

 

8. Retention of Personal Information

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We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax, or accounting requirements).

 

9. Children's Privacy

 

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information.

 

10. Changes to This Privacy Policy

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We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

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11. Contact Us

 

If you have any questions about this Privacy Policy, please contact us:

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Duska's Travels, Lda

Rua de Silva Porto, 343 - 4º Esq.

4250 - 473 PORTO

PORTUGAL

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VAT ID: PT 518 289 060

RNAAT: 1006/2024

Contacts

Phone/Whatsapp: (+351) 968 294 101

Email: info@duskas-travels.com

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